Your personal information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us with, such as your address, name and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. As our store is hosted on an e-commerce platform, your data may be stored through Shopify’s data storage, databases and the general Shopify application. They will be stored on a secure server behind a firewall.
When you subscribe to our mailing list, we may send you occasional emails regarding our new products, events, special discounts and other updates. In addition, you will also have the opportunity to receive such updates and offers from third parties sites that are in collaboration with TÉNOS.
At anytime, if you wish to stop receiving email updates from us, you can opt out of these emails by clicking on the ‘unsubscribe’ link in the emails that we sent you.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
Disclosure of your information
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
As TÉNOS uses a direct payment gateway to complete your purchase, your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
To protect your personal information, we take reasonable precautions and follow the industry's best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
A cookie is a small file, which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.
By registering an account with us, your computer will store an identifying cookie by remembering your email address, saving you time each time you log into our store. If you wish to prevent cookies from being stored on your computer, you can change the settings on your browser.
Age of Consent
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.